Privacy Policy

This Privacy Policy explains how The Finance Block (“the Company”) collects, uses, discloses, and safeguards personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable laws of South Africa.

1. Company Information

Website address: https://thefinanceblock.co.za
Company: The Finance Block
Information Officer: Jannie Griesel
Email address: info@thefinanceblock.co.za

2. Definitions

“Policy” means this Website Privacy Policy.
“Company” refers to The Finance Block.
“Information Officer” refers to the individual named in Clause 1.
“POPIA” means the Protection of Personal Information Act 4 of 2013.
“Personal Information” means all information relating to an identifiable natural or juristic person as defined in the Electronic Communications and Transactions Act 25 of 2002 (ECTA), the Consumer Protection Act 68 of 2008 (CPA), and POPIA.
“User”, “you”, or “your” refers to any person who uses this Website.

3. Commitment to Your Privacy

The Company respects and protects your privacy and is committed to lawful processing of personal information.
This Policy forms part of the Website’s terms and conditions and applies to all personal data collected through the Website.
The Company collects, uses, and retains personal information only for legitimate business purposes and with consent where required by law.

4. What Personal Information We Collect and Why

The Company may collect personal information during ordinary business operations and through its Website, including:

• Name, contact details, and email address when users contact us or complete forms;
• IP address and browser information for security and analytics;

Website Forms (Forminator)

When visitors submit a form, we collect personal information such as name, email address, and IP address. This data is used only to respond to inquiries, provide requested services, and prevent spam. Form submissions are stored securely and retained for 30 days unless a longer period is required for business or legal reasons.

Google reCAPTCHA

We use Google reCAPTCHA to protect our Website from spam and automated abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Purpose of Processing: Personal information is collected for communication, service delivery, marketing (with consent), security, legal compliance, and website improvement.

5. Obtaining Consent

The Company does not collect, store, or disclose personal information without consent, except where permitted or required by law. Users provide consent by voluntarily submitting their information through the Website or other communication channels.

6. Use and Disclosure of Personal Information

The Company processes personal information in accordance with South African legislation and only for lawful purposes. Where information is stored or processed outside South Africa (e.g., via secure cloud services), the Company ensures that appropriate safeguards are in place to maintain compliance with POPIA.

7. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
Form data collected via Forminator is retained for 30 days, after which it is securely deleted unless longer retention is required for administrative, legal, or security reasons.

8. Your Rights

• Confirm whether the Company holds your personal information;
• Access, correct, or delete personal data;
• Object to processing; and
• Lodge complaints with the Information Regulator (inforeg@justice.gov.za).

Requests must include proof of identity and may be subject to a prescribed fee as per POPIA.

9. Security

The Company uses industry-standard technical and organisational security measures; firewalls, encryption, password controls, and antivirus protection, to safeguard personal data.
All employees and suppliers handling personal information are bound by confidentiality and security obligations.

10. Cookies and Caching

The Website uses cookies to enhance user experience and analyse traffic. Session cookies may track pages visited and expire after your session ends.

Caching: This site utilizes caching to facilitate faster response times and improved performance. Caching may temporarily store duplicate copies of web pages; cached files are never shared with third parties except where necessary for technical support. Cache files expire automatically or may be manually purged. We may use QUIC.cloud services to process and cache data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

11. Third-Party Services

The Website may integrate with or link to third-party services. Only relevant services are active at any time.

• Google reCAPTCHA (for spam protection): Privacy Policy
• QUIC.cloud (for caching and CDN services): Privacy Policy

The Company is not responsible for third-party privacy practices. Users should review each provider’s policy before submitting personal information.

12. Direct Marketing

If you are a client or subscriber, the Company may send information about products or services that may interest you. You can opt out at any time by following the unsubscribe instructions in any message.

13. Updating of Privacy Policy

This Policy may be updated or amended from time to time without notice. Users are encouraged to review it periodically. The latest version will supersede all previous versions.

14. Contact Information

For questions or complaints about this Policy or how we handle personal information, contact:
Email: info@thefinanceblock.co.za

You may also contact the Information Regulator of South Africa at inforeg@justice.gov.za.